HPE Pointnext Tech Care Essential Service - extended service agreement - 3 years - on-site
MPN:
HV6X8E
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: P06478R-B21, P06479-291, P06479-AA1, P17078-B21, P17079-B21, P17080-B21, P17081-B21
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
Tech Specs
Warranty Cover
Extended service agreement
Full Contract Period
3 years
Service Included
Parts and labour
Model
HPE Pointnext Tech Care
Model
Essential Service
Brand
HPE
Packaged Quantity
1
Product Faqs
IT products and services from Evaris
We supply IT products and managed services to thousands of customers, including small to medium-sized businesses as well as the public sector.
Our talented and friendly team of experienced IT specialists are passionate about helping our customers fulfil their technology needs. We can provide complete IT solutions, including workplace, data centre, storage and networking products, backed by the supporting services needed to implement and support your infrastructure securely - whether that’s on premise, in the cloud or a hybrid solution.
The Evaris difference
- KNOWLEDGEABLE, EXPERIENCED TEAM
We live and breathe technology. Our team have accrued fantastic feedback for their knowledge and service levels. - FAST RESPONSE TIMES
We offer the speed and flexibility that vendors and distributors typically struggle to deliver. - AWARD-WINNING CUSTOMER SERVICE
We hold long-standing client relationships and have attracted testimonials and case studies for the technology solutions we’ve implemented. - COMPLETE SOLUTIONS
From product selection right through to configuration, deployment, licensing and ongoing support. You are in safe hands with Evaris. - TECHNOLOGY SPECIALISTS
Accreditations and partnerships with leading technology vendors. - VENDOR AGNOSTIC APPROACH
We take a holistic, impartial approach focused on identifying the right technology solutions and tailoring them to the needs of your organisation.